Service Advisories



November 17, 2017

NO BUS SERVICE FOR THANKSGIVING DAY

In observance of the Thanksgiving Day holiday, all Berkshire Regional Transit Authority offices will be closed and regular bus service will not be provided on Thursday, November 23, 2017. All regularly scheduled bus service will resume at 5:45 AM Friday, November 24, however the Administrative office located at One Columbus Avenue will remain closed until 8 AM on November 27, 2017. Specific schedule and/or route information may be obtained by calling the operations department at 1-800-292-BRTA ext 1.

July 18, 2017

YOUR OPINION COUNTS

It is BRTA's goal to help people in the Berkshires get to where they need to go by providing the best possible bus transit system. In order to achieve this goal, we need to understand why you do or do not ride the BRTA bus and your thoughts about how the service could be improved. BRTA wants to ensure that all residents of Berkshire County have a voice in this survey. The survey was open through August 8, 2017.

To all 462 parties that participated in this survey, thank you for your time, your opinion, and your ridership.

March 14, 2017 6 AM

BRTA’s BUS SERVICE WILL NOT RUN

The Berkshire Regional Transit Authority’s (BRTA) fixed route bus service will not operated on March 14th due to the conditions from winter storm Stella. The heavy snow accumulations combined with the winds and deterorating road conditions during the morning commute prompted the cancellation of service. Fixed Route service will resume on Wednesday March 15, 2017.

March 13, 2017 10 PM

BRTA’s Administrative Offices will be closed

The Berkshire Regional Transit Authority’s (BRTA) Administrative offices will be closed tomorrow, March 14th due to the impending winter storm Stella. The office will be open Wednesday, March 15th at 8 AM. At this time, BRTA’s fixed bus system will be operating as usual. Please check this website or contact the BRTA in the morning to verify if bus service is still operating especially if snowing heavily at daybreak.

February 10, 2017

Route 3 Demand Stops

Effective 2/28/2017 BRTA Bus Route 3 will no longer service Sweet Brook Rehabilitation & Nursing Center, Sweetwood Retirement Community, or Sheep Hill as a demand stop.

Additional information regarding these changes may be obtained by calling the BRTA at 499-2782 extension 1.

January 27, 2017

BRTA ELIMINATING ROUTE SERVICE

The Berkshire Regional Transit Authority (BRTA) Advisory Board voted yesterday afternoon to end bus service on BRTA bus Route 7 and bus Route 40 due to low ridership and the loss of dedicated funding. Both bus routes will run through February 10, 2017 to allow customers ample time to research with bus route will accommodate their needs. Notices have been posted in each BRTA bus, inside the Intermodal Transportation Center, and on the BRTA website.

Service from Pittsfield to North Adams will still be available along US Route 7 via:

BRTA bus Route 34

Early Bus Monday to Friday Leaves Downing Parkway at 5:05AM. Connects to Mall Blvd to Route 7 North to Route 2 East to Main St North Adams for 6:20AM. Destination North Adams Walmart at 6:30AM

Early Bus Saturday Leaves Downing at 6:05AM. Connects to Mall Blvd to Route 7 North to Route 2 East to Main St North Adams for 7:20AM. Destination North Adams Walmart at 7:30AM

BRTA bus Route 3

Early Bus Monday to Friday Leaves Downing at 6:20AM. Connects to Crane Ave to Route 7 North to Route 2 East. Destination Main St North Adams at 7:15AM.

Early Bus Saturday Leaves Downing at 7:15AM. Connects to Crane Ave to Route 7 North. Destination Williams Inn at 7:45AM.

Service from North Adams to Pittsfield will still be available along US Route 7 via:

BRTA bus Route 34

Late Bus Monday to Saturday Leaves North Adams Walmart at 6:30PM. Connects to Ashland St to Main St North Adams to Route 2 West to Route 7 South. Destination Downing Parkway at 7:40PM.

BRTA bus Route 3

Late Bus Monday to Saturday Leaves Williams Inn at 6:40PM. Connects to Route 7 South to Crane Ave. Destination Downing Parkway at 7:50PM.

Additional information regarding these changes may be obtained by calling the BRTA at 499-2782 extension 1.

December 21, 2016

UPDATED BRTA Bus Route Schedules

BRTA's new Route 1, 3, 34, 12, and 14 bus schedules with an effective date of December 21, 2016 have been issued. These versions have details on the first and last bus serving the route and the paths they take. The draft schedules are posted at the bottom of the home page as PDF files. Once the new schedules are printed, they will be distributed to all the buses and other distribution locations.

We apologize for any hardship or inconvenience this may have caused.

If you have any questions regarding the schedule changed, please contact the BRTA at 499-2782 extenstion 1.

Thank you for your ridership.

November 29, 2016

NEW ROUTE 1 BUS SCHEDULE CONTAINS AN ERROR

BRTA's new Route 1 bus schedules with and effective date of November 28, 2016 has a time error for customers leaving the Intermodal Center heading to the North Adams WalMart. The Route 1 schedules have been pulled from the buses and have been replaced. The correct effective date should read, November 29, 2016. Please dispose of any Route 1 schedule that is dated November 28, 2016.

We apologize for any hardship or inconvenience this may have caused.

If you have any questions regarding this schedule change, please contact the BRTA at 499-2782 extenstion 1.

Thank you for your ridership.

November 21, 2016

"Out of Service Buses" will now change to "In Service"

Berkshire Regional Transit Authority will now have all previously "out of service" buses to change to “in service”. This went into effect the day after the Advisory Board meeting in October with all members present unanimously agreeing to this change. Once the buses depart the garage at Downing Parkway, they will be “in service” and able to collect the fare and transport customers. This will slightly extend BRTA’s hours both first thing in the morning and last thing in the evening.

For any questions regarding this new policy or for specific route changes, please call 1-800-292-2782 extension 1 or refer to the Service Advisory section of BRTA’s website.

October 11, 2016

NEW SERVICE ENHANCEMENTS WILL BE IMPLEMENTED

The Berkshire Regional Transit Authority Advisory Board voted to implement the BRTA Routes 1, 31, 33, 12 and 14 service enhancements. New schedules are in production with an effective start date in November. Once all the details are finalized, the enhanced schedules with a November 2016 start date will be distributed. Additional public announcements will ensure the riding public is informed of the enhancements before the actual start date. Specific schedule and/or route information may be obtained by calling the operations department at 1-800-292-BRTA.

July 2016

PARATRANSIT OPERATOR CHANGE

As of July 1, 2016 the operator for BRTA's paratransit program has changed. Customers using the familiar purple and white vehicles will now call 499-2782 extension 3, to schedule their next ride. For a copy of the informational brochure, please CLICK HERE.(PDF)
Paratransit Management of Berkshire (PMB), a subsidiary of First Transit, is the company succeeding County Ambulance for both ADA and premium transportation. The PMB call center is open Monday through Saturday from 8 AM until 5 PM. There is a voice messaging system to allow customers the option to leave a detailed message regarding their trip when all the call center staff are busy or when the office is closed. Premium ticket users can inquire about their scheduled vehicle location until 9 PM.

The paratransit program will operate in a similar fashion where eligible customers can schedule their transportation needs. A purple and white vehicle will provide a shared ride to or from their desired destination. Fares for the paratransit program remain the same under the new operator PMB.

For additional information regarding BRTA’s paratransit program, please contact the BRTA at 499-2782.

April 14, 2016

New Bus Service in response to Price Chopper closure

Berkshire Regional Transit Authority (BRTA) has created a minor route adjustment to the Route 3 bus that services Williamstown and North Adams, in response to the closure of Price Chopper supermarket and the accessibility of West End residents to grocery shop. This discussion was prompted by Mayor Richard Alcombright, Northern Berkshire Interfaith Organization, and concerned residents. "The closing of Price Chopper has put pressure on many residents in the West End who depended on the proximity of that store to get groceries," stated Mayor Alcombright. "Our Interfaith Organization did a great job in bringing awareness to this issue and our good friends at BRTA stepped up in a big way to provide folks with an affordable and convenient option."

Starting April 25, 2016, the Route 3 will now go through the Big Y parking lot, instead of traveling on Veterans Memorial Drive. The Route 3 bus currently has a bus stop at Stop and Shop. BRTA Administrator, Robert Malnati, commented, "The BRTA is pleased to assist in the process and offer a cost effective solution for transit services to serve those residents impacted by the closing of their neighborhood supermarket."

The fare for a local trip is $1.75 for exact cash or $1.40 for a Charlie Card. Charlie Cards can be purchased from the bus driver. The reduced fare for a local trip is $0.85 for exact cash or $0.70 Charlie Card is available to seniors (60+), persons with a valid Medicare card, students K-12, and disabled persons with valid Massachusetts Access Pass. BRTA has a Travel Training Program that will provide information or training on how to ride a fixed route bus. Specific schedule, route information, or Travel Training may be obtained by contacting the operations department at 1-800-292-BRTA extension 1.


March 28, 2016

BUS SERVICE CHANGE FOR ROUTE 4 (DALTON-HINSDALE)

Due to customer feedback, the Berkshire Regional Transit Authority (BRTA) is announcing a change to the fixed route bus service for Pittsfield. At the Tyler Street Business Group's Open House, a need to provide bus service to the Springside neighborhood was discussed. After reviewing this request BRTA's bus routes will still provide service to Tyler Street and will access an additional neighborhood. It was determined that implementing this route change will neither cost additional money, nor would it affect our current riders.

Beginning Monday, April 4, 2016 the Route 4 (Dalton-Hinsdale) bus will service Springside and Elberon Avenues for a 6 month pilot program. Traveling inbound to the Intermodal Transportation Center (ITC) the bus will: depart Rose Manor, take a right onto Elberon, continue onto Springside Avenues, and take a left left onto North Street to the ITC. The bus traveling outbound from the ITC will: head onto North, Wahconah, Charles, and North Streets, then onto Springside, and continue to Elberon Avenues into Rose Manor. From Rose Manor the Route 4 bus will travel as before.

The BRTA operates primarily on a flag stop policy, with some restricted bus stop areas. Persons wishing to board the bus must wave to the bus operator. Buses will stop to pick up or discharge customers wherever it is safe to do so.

Specific schedule or route information may be obtained by contacting the operations department at 1-800-292-BRTA extension 1.

BRTA BUS INFORMATION VIA SMARTPHONE

A FREE smartphone application to access BRTA bus information is now available! Instead of looking down the street for the next available bus, simply use your smartphone.
From the FREE marketplace install the RouteShout application. Using your phone's GPS location, this application will list nearby stops and provides the same next available bus time.

Or from your phone's browser application:

1. Type in: m.routeshout.com
2. Choose RouteShout, then from the transit agency listing at the bottom of the page, locate the Berkshire Regional Transit Authority in Massachusetts
3. From the main menu, choose either route, address, or locate me
4. If you chose route, click on the route number, then your stop, for the next available bus time

You will never have to call the BRTA and ask "Where's my bus"?

January 30, 2012
NEW PARATRANSIT FLEET TO BEGIN SERVICE

The Berkshire Regional Transit Authority (BRTA)'s new fleet of 15 paratransit vehicles will be in service February 1, 2012. For the first time, BRTA will own the mini-buses used to transport people with mobility challenges and disabilities.
BRTA Paratransit Fleet
According to BRTA Administrator Gary Shepard, "Paratransit is an essential service allowing people with mobility challenges to travel where they need to go, whether it's to the doctor, an appointment or to a social event. While the procedure and price point for services remain the same, patrons will ultimately be more comfortable in these brand-new, efficient mini-buses." Each year, there are more than 80,000 requests from over 6,000 people for paratransit service across the Berkshires.

The new mini-buses are clearly identifiable by their BRTA purple color scheme. Drivers will wear similarly styled identification badges to help ensure passengers' familiarity and safety. This new fleet will be owned and maintained by the BRTA, and operated by County Ambulance.

BRTA received these new mini-buses, worth $1.34 million, through a grant from the federal Mobility Assistance Program (MAP). These vehicles are fully accessible and feature a safety camera system. BRTA also seeks to add Mobile Data Terminals and GPS locators for dispatching the vehicles in its final phase of paratransit improvement.

A person's eligibility for public transportation paratransit services will be determined by their mobility and functional ability regarding access to navigate the fixed route service. For ADA travelers, fares are $2.50 per town of travel with a maximum fare of $10.00 for a one-way trip, during days and hours of fixed route bus operation. Non-ADA service is available in member communities 24/7 for $7.50 initially and $2.50 for each additional town with no maximum fare. To reserve a ride, call County Ambulance at 413.499.2527.