Service Advisories

April 14, 2019

New Bus Service in response to Price Chopper closure

Berkshire Regional Transit Authority (BRTA) has created a minor route adjustment to the Route 3 bus that services Williamstown and North Adams, in response to the closure of Price Chopper supermarket and the accessibility of West End residents to grocery shop. This discussion was prompted by Mayor Richard Alcombright, Northern Berkshire Interfaith Organization, and concerned residents. "The closing of Price Chopper has put pressure on many residents in the West End who depended on the proximity of that store to get groceries," stated Mayor Alcombright. "Our Interfaith Organization did a great job in bringing awareness to this issue and our good friends at BRTA stepped up in a big way to provide folks with an affordable and convenient option."

Starting April 25, 2016, the Route 3 will now go through the Big Y parking lot, instead of traveling on Veterans Memorial Drive. The Route 3 bus currently has a bus stop at Stop and Shop. BRTA Administrator, Robert Malnati, commented, "The BRTA is pleased to assist in the process and offer a cost effective solution for transit services to serve those residents impacted by the closing of their neighborhood supermarket."

The fare for a local trip is $1.75 for exact cash or $1.40 for a Charlie Card. Charlie Cards can be purchased from the bus driver. The reduced fare for a local trip is $0.85 for exact cash or $0.70 Charlie Card is available to seniors (60+), persons with a valid Medicare card, students K-12, and disabled persons with valid Massachusetts Access Pass. BRTA has a Travel Training Program that will provide information or training on how to ride a fixed route bus. Specific schedule, route information, or Travel Training may be obtained by contacting the operations department at 1-800-292-BRTA extension 1.

March 28, 2016


Due to customer feedback, the Berkshire Regional Transit Authority (BRTA) is announcing a change to the fixed route bus service for Pittsfield. At the Tyler Street Business Group's Open House, a need to provide bus service to the Springside neighborhood was discussed. After reviewing this request BRTA's bus routes will still provide service to Tyler Street and will access an additional neighborhood. It was determined that implementing this route change will neither cost additional money, nor would it affect our current riders.

Beginning Monday, April 4, 2016 the Route 4 (Dalton-Hinsdale) bus will service Springside and Elberon Avenues for a 6 month pilot program. Traveling inbound to the Intermodal Transportation Center (ITC) the bus will: depart Rose Manor, take a right onto Elberon, continue onto Springside Avenues, and take a left left onto North Street to the ITC. The bus traveling outbound from the ITC will: head onto North, Wahconah, Charles, and North Streets, then onto Springside, and continue to Elberon Avenues into Rose Manor. From Rose Manor the Route 4 bus will travel as before.

The BRTA operates primarily on a flag stop policy, with some restricted bus stop areas. Persons wishing to board the bus must wave to the bus operator. Buses will stop to pick up or discharge customers wherever it is safe to do so.

Specific schedule or route information may be obtained by contacting the operations department at 1-800-292-BRTA extension 1.

August 10, 2015

Eliminated Service

The BRTA will terminate the pilot Route 8 service connecting Ashley Falls to Gt. Barrington on August 29, 2015. The 6 month pilot program began in April and has carried 79 customers through July 31, 2015. This translates into less than 5 trips per week or less than 1 trip per day of service.
The Route 21 Express will continue until mid October, when the ridership results will be presented to the Gt. Barrington Selectboard.

April 4, 2015


Berkshire Regional Transit Authority is announcing additional fixed route bus service for South County. Beginning Monday, April 13, 2015, there will be an additional express route with limited stops between Great Barrington and Pittsfield mirroring the established 6:10 AM service. The new start time from the ITC in Pittsfield will be at 7:10 AM arriving at the Great Barrington Fairgrounds Plaza at 7:50 AM. Another bus will be leaving the post office in Ashley Falls at 7:25 AM, travelling through Sheffield, to arrive at the Great Barrington Fairgrounds Plaza at 7:53 AM. This allows further travel north bound on the Great Barrington Express to Pittsfield.

In the evening, there will be express service between Pittsfield and Great Barrington leaving the ITC at 4:30 PM and 5:30 PM. The 5:30 PM bus will leave the Great Barrington Fairgrounds Plaza at 6:15 PM, traveling through Sheffield, to the Ashley Falls Post Office arriving at 6:43 PM. At 6:55 PM, the bus will depart the Great Barrington Fairgrounds Plaza and arrive at the ITC in Pittsfield at 7:55 PM.

As this new service is meant to be express service between South County and Pittsfield, the traditional flag stop option will not be available at this time.

This is a proposed 6 month trial service ending October 13, 2015.

Specific schedule or route information may be obtained by contacting the operations department at 1-800-292-BRTA extension 1.

February 13, 2015

April 24, 2013

BRTA to service new North Adams Wal-Mart

Effective Monday May 6, 2013 the Berkshire Regional Transit Authority will begin making the following service enhancements to better serve the new Wal-Mart on the Curran Highway scheduled to open on May 8, 2013.

Route 1- Pittsfield to North Adams-Route 1 will be servicing Wal-Mart in both the Northbound and Southbound direction. With the addition of the new stop, Route 1 will now arrive in downtown North Adams 5 minutes later at :45 after the hour. This route will leave Main Street North Adams towards Pittsfield at the same time of :20 after the hour. Arrival and departure times in Pittsfield do not change.

Traveling North from Adams the bus will depart Wal-Mart at :33 after the hour. Traveling South from North Adams the bus will depart at :29 after the hour.

Route 31- North Adams Hospital-This route will now leave Main Street 5 minutes later at :45 after the hour and do the loop to the North Adams Hospital. It will no longer continue down the Curran Highway to the existing Wal-Mart location.

Route 3-Williamstown to North Adams- Leaving 5 minutes earlier at :20 after the hour, this route will now service Curran Highway to the old Wal-Mart. Returning to Main Street North Adams the Williamstown leg will leave 5 minutes later at :30 after. Departure from the Williams Inn does not change, leaving at :55 after, as does the arrival in North Adams at :20 after.

"I want to thank Gary Shepard and the entire BRTA staff for providing these updated options that will provide convenience to both shoppers and workers at the new Walmart," said North Adams Mayor Richard J. Alcombright. "BRTA provides an invaluable service to our greater north Berkshire community and this creative scheduling will benefit many."

The service area has not changed, only a variance in which route performs the service with up to a 5 minute change in time. This change will allow workers and customers access to the new Wal-Mart both earlier and later in the day. BRTA looks forward to servicing the new North Adams Wal-Mart location while providing safe, efficient transporation for the people of Berkshire County.

The new schedules will be available soon. Individuals with questions can contact the BRTA at 413-499-2782 ext 1.


A FREE smartphone application to access BRTA bus information is now available! Instead of looking down the street for the next available bus, simply use your smartphone.
From the FREE marketplace install the RouteShout application. Using your phone's GPS location, this application will list nearby stops and provides the same next available bus time.

Or from your phone's browser application:

1. Type in:
2. Choose RouteShout, then from the transit agency listing at the bottom of the page, locate the Berkshire Regional Transit Authority in Massachusetts
3. From the main menu, choose either route, address, or locate me
4. If you chose route, click on the route number, then your stop, for the next available bus time

You will never have to call the BRTA and ask "Where's my bus"?

January 30, 2012

The Berkshire Regional Transit Authority (BRTA)'s new fleet of 15 paratransit vehicles will be in service February 1, 2012. For the first time, BRTA will own the mini-buses used to transport people with mobility challenges and disabilities.
BRTA Paratransit Fleet
According to BRTA Administrator Gary Shepard, "Paratransit is an essential service allowing people with mobility challenges to travel where they need to go, whether it's to the doctor, an appointment or to a social event. While the procedure and price point for services remain the same, patrons will ultimately be more comfortable in these brand-new, efficient mini-buses." Each year, there are more than 80,000 requests from over 6,000 people for paratransit service across the Berkshires.

The new mini-buses are clearly identifiable by their BRTA purple color scheme. Drivers will wear similarly styled identification badges to help ensure passengers' familiarity and safety. This new fleet will be owned and maintained by the BRTA, and operated by County Ambulance.

BRTA received these new mini-buses, worth $1.34 million, through a grant from the federal Mobility Assistance Program (MAP). These vehicles are fully accessible and feature a safety camera system. BRTA also seeks to add Mobile Data Terminals and GPS locators for dispatching the vehicles in its final phase of paratransit improvement.

A person's eligibility for public transportation paratransit services will be determined by their mobility and functional ability regarding access to navigate the fixed route service. For ADA travelers, fares are $2.50 per town of travel with a maximum fare of $10.00 for a one-way trip, during days and hours of fixed route bus operation. Non-ADA service is available in member communities 24/7 for $7.50 initially and $2.50 for each additional town with no maximum fare. To reserve a ride, call County Ambulance at 413.499.2527.


Comments received during the 30 day public comment period in June 2011 were presented to the BRTA Advisory Board. They maintained the final trip to West Pittsfield's Route 15 and voted to implement all service changes in this link (PDF) on September 5, 2011. Because the BRTA will not operate on Labor Day, the first day of service for these changes will be Tuesday September 6, 2011.

Preview the revised BRTA route schedules, which go into effect on Monday September 5, 2011.
Click on the links below.

Route 1 Schedule (PDF) Route 2 Schedule(PDF)

Route 3 Schedule (PDF) Route 4-11 Schedule(PDF)

Route 5-13 Schedule (PDF)

Route 12-14 Schedule (PDF) Route 15-16 Schedule(PDF)

Route 21 Schedule (PDF) Route 31-33 Schedule(PDF)

Watch for these new and improved bus schedules to arrive shortly with the EFFECTIVE SEPTEMBER 5, 2011 date on the front.