Service Advisories



December 2, 2016

BRTA Bus Route Service to End

The Berkshire Regional Transit Authority (BRTA)’s bus Route 7 will be terminating in January due to low ridership and loss of dedicated funding. BRTA no longer receives the federally funded grant that had operated this pilot bus route. There will be limited service over state route 7:
BRTA Route 34-

North on Route 7 from Downing Parkway at 5:25 AM Monday through Friday and 6:25AM Saturday.

South on Route 7 from Williams Inn at 6:55 PM Monday through Saturday.

BRTA Route 3-

North on Route 7 from Downing Parkway at 6:20 AM Monday through Saturday

South on Route 7 from Williams Inn at 6:40 PM Monday through Saturday

BRTA’s Friday evening bus from Berkshire Mall to Downtown Pittsfield will also terminate in January due to low ridership.

BRTA is accepting public comments for 30 days commencing December 3, 2016 and ending January 3, 2017 through the mail to BRTA, 1 Columbus Avenue, Suite 201 Pittsfield, MA 01201; email at info@berkshirerta.com, or by phone at 1-800-292-BRTA extension 1.

November 29, 2016

NEW ROUTE 1 BUS SCHEDULE CONTAINS AN ERROR

BRTA's new Route 1 bus schedules with and effective date of November 28, 2016 has a time error for customers leaving the Intermodal Center heading to the North Adams WalMart. The Route 1 schedules have been pulled from the buses and have been replaced. The correct effective date should read, November 29, 2016. Please dispose of any Route 1 schedule that is dated November 28, 2016.

We apologize for any hardship or inconvenience this may have caused.

If you have any questions regarding this schedule change, please contact the BRTA at 499-2782 extenstion 1.

Thank you for your ridership.

November 21, 2016

"Out of Service Buses" will now change to "In Service"

Berkshire Regional Transit Authority will now have all previously "out of service" buses to change to “in service”. This went into effect the day after the Advisory Board meeting in October with all members present unanimously agreeing to this change. Once the buses depart the garage at Downing Parkway, they will be “in service” and able to collect the fare and transport customers. This will slightly extend BRTA’s hours both first thing in the morning and last thing in the evening.

For any questions regarding this new policy or for specific route changes, please call 1-800-292-2782 extension 1 or refer to the Service Advisory section of BRTA’s website.

October 11, 2016

NEW SERVICE ENHANCEMENTS WILL BE IMPLEMENTED

The Berkshire Regional Transit Authority Advisory Board voted to implement the BRTA Routes 1, 31, 33, 12 and 14 service enhancements. New schedules are in production with an effective start date in November. Once all the details are finalized, the enhanced schedules with a November 2016 start date will be distributed. Additional public announcements will ensure the riding public is informed of the enhancements before the actual start date. Specific schedule and/or route information may be obtained by calling the operations department at 1-800-292-BRTA.

August 29, 2016

PUBLIC MEETING SCHEDULE FOR SERVICE ENHANCEMENTS

In 2015, a Comprehensive Service Analysis was completed with recommendations provided to Berkshire Regional Transit Authority (BRTA) to increase service efficiencies should BRTA receive additional funding. As funding has not yet increased, BRTA is creating ways to maximize the existing funding level and implementing better service for our customers riding the current public transit system. BRTA is looking for public input regarding these potential changes.

Deviations to current BRTA bus routes will be done at little or no cost, but provide better service to BRTA's customers. The proposed routes discussed are BRTA bus routes 1, 31, 33, 12, and 14, serving North and Central Berkshire.

Currently, BRTA bus Route 1 travels from Pittsfield to North Adams via state route 8. Once the Route 1 bus leaves Main Street the route number changes to 33 as it drives to Mohawk Forest; then the route number changes to 31 as it travels to the Berkshire Medical Center North Adams Campus. The proposed change would be the Route 1 bus, from Pittsfield to North Adams, would turn around at WalMart on Curran Highway and head back to Pittsfield. The travel time each way would change from the current hour and a half to only one hour, creating efficiencies for our customers travelling the state route 8 corridor. The BRTA bus routes 31/33 would turn into bus route 31 providing a circulator service within North Adams stopping at Walmart, Ocean State Job Lots, Main St., Mohawk Forest, and Berkshire Medical Center North Adams Campus in non-sequential order.

Currently BRTA’s Routes 12 and 14 are a circulator loop, travelling near the same time, and arriving at Berkshire Crossing within 5 minutes of each other. Berkshire Transit Management (BTM), BRTA’s Operating company, has recommended that Route 12 keep the same time schedule, departing from the ITC on the half hour. Route 14 would leave the ITC on the hour, which would provide service to Berkshire Crossing every 30 minutes.

BRTA is looking for your input on these service changes and will host 3 public meetings that all residents are invited to. The first meeting will be at the Great Barrington fire house on Thursday September 22 from 10 AM - 12 PM. There will be a public meeting at BRTA’s Intermodal Transportation Center (ITC) 1 Columbus Ave, Pittsfield on Thursday September 22 from 1:30 PM - 3:30 PM on the 2nd floor board room. The last meeting will be held in North Adams at the First Baptist Church on Friday September 23 from 10AM - 12PM.

Please join us as your voice is very important to the BRTA. Comments received during this 30 day public comment period will be summarized and presented to BRTA’s Advisory Board at their next meeting.

July 2016

PARATRANSIT OPERATOR CHANGE

As of July 1, 2016 the operator for BRTA's paratransit program has changed. Customers using the familiar purple and white vehicles will now call 499-2782 extension 3, to schedule their next ride. For a copy of the informational brochure, please CLICK HERE.(PDF)
Paratransit Management of Berkshire (PMB), a subsidiary of First Transit, is the company succeeding County Ambulance for both ADA and premium transportation. The PMB call center is open Monday through Saturday from 8 AM until 5 PM. There is a voice messaging system to allow customers the option to leave a detailed message regarding their trip when all the call center staff are busy or when the office is closed. Premium ticket users can inquire about their scheduled vehicle location until 9 PM.

The paratransit program will operate in a similar fashion where eligible customers can schedule their transportation needs. A purple and white vehicle will provide a shared ride to or from their desired destination. Fares for the paratransit program remain the same under the new operator PMB.

For additional information regarding BRTA’s paratransit program, please contact the BRTA at 499-2782.

June 27, 2016

BUS SERVICE STOPS FOR THE SUMMER

The BRTA's Route 7 and Route 3 Shuttle will stop running for the summer beginning on July 1, 2016. These routes currently operate from September through May to coincide with college students returning to campus. BRTA's regular Route 3 servicing Williamstown to North Adams and Route 1 connecting North Adams to Pittsfield via US Route 8 will continue to operate all year long.

For additional route or schedule information, please call 413-499-2782 ext 1.

April 14, 2019

New Bus Service in response to Price Chopper closure

Berkshire Regional Transit Authority (BRTA) has created a minor route adjustment to the Route 3 bus that services Williamstown and North Adams, in response to the closure of Price Chopper supermarket and the accessibility of West End residents to grocery shop. This discussion was prompted by Mayor Richard Alcombright, Northern Berkshire Interfaith Organization, and concerned residents. "The closing of Price Chopper has put pressure on many residents in the West End who depended on the proximity of that store to get groceries," stated Mayor Alcombright. "Our Interfaith Organization did a great job in bringing awareness to this issue and our good friends at BRTA stepped up in a big way to provide folks with an affordable and convenient option."

Starting April 25, 2016, the Route 3 will now go through the Big Y parking lot, instead of traveling on Veterans Memorial Drive. The Route 3 bus currently has a bus stop at Stop and Shop. BRTA Administrator, Robert Malnati, commented, "The BRTA is pleased to assist in the process and offer a cost effective solution for transit services to serve those residents impacted by the closing of their neighborhood supermarket."

The fare for a local trip is $1.75 for exact cash or $1.40 for a Charlie Card. Charlie Cards can be purchased from the bus driver. The reduced fare for a local trip is $0.85 for exact cash or $0.70 Charlie Card is available to seniors (60+), persons with a valid Medicare card, students K-12, and disabled persons with valid Massachusetts Access Pass. BRTA has a Travel Training Program that will provide information or training on how to ride a fixed route bus. Specific schedule, route information, or Travel Training may be obtained by contacting the operations department at 1-800-292-BRTA extension 1.


March 28, 2016

BUS SERVICE CHANGE FOR ROUTE 4 (DALTON-HINSDALE)

Due to customer feedback, the Berkshire Regional Transit Authority (BRTA) is announcing a change to the fixed route bus service for Pittsfield. At the Tyler Street Business Group's Open House, a need to provide bus service to the Springside neighborhood was discussed. After reviewing this request BRTA's bus routes will still provide service to Tyler Street and will access an additional neighborhood. It was determined that implementing this route change will neither cost additional money, nor would it affect our current riders.

Beginning Monday, April 4, 2016 the Route 4 (Dalton-Hinsdale) bus will service Springside and Elberon Avenues for a 6 month pilot program. Traveling inbound to the Intermodal Transportation Center (ITC) the bus will: depart Rose Manor, take a right onto Elberon, continue onto Springside Avenues, and take a left left onto North Street to the ITC. The bus traveling outbound from the ITC will: head onto North, Wahconah, Charles, and North Streets, then onto Springside, and continue to Elberon Avenues into Rose Manor. From Rose Manor the Route 4 bus will travel as before.

The BRTA operates primarily on a flag stop policy, with some restricted bus stop areas. Persons wishing to board the bus must wave to the bus operator. Buses will stop to pick up or discharge customers wherever it is safe to do so.

Specific schedule or route information may be obtained by contacting the operations department at 1-800-292-BRTA extension 1.

August 10, 2015

Eliminated Service

The BRTA will terminate the pilot Route 8 service connecting Ashley Falls to Gt. Barrington on August 29, 2015. The 6 month pilot program began in April and has carried 79 customers through July 31, 2015. This translates into less than 5 trips per week or less than 1 trip per day of service.
The Route 21 Express will continue until mid October, when the ridership results will be presented to the Gt. Barrington Selectboard.

April 4, 2015

ADDITIONAL BUS SERVICE FOR SOUTH COUNTY

Berkshire Regional Transit Authority is announcing additional fixed route bus service for South County. Beginning Monday, April 13, 2015, there will be an additional express route with limited stops between Great Barrington and Pittsfield mirroring the established 6:10 AM service. The new start time from the ITC in Pittsfield will be at 7:10 AM arriving at the Great Barrington Fairgrounds Plaza at 7:50 AM. Another bus will be leaving the post office in Ashley Falls at 7:25 AM, travelling through Sheffield, to arrive at the Great Barrington Fairgrounds Plaza at 7:53 AM. This allows further travel north bound on the Great Barrington Express to Pittsfield.

In the evening, there will be express service between Pittsfield and Great Barrington leaving the ITC at 4:30 PM and 5:30 PM. The 5:30 PM bus will leave the Great Barrington Fairgrounds Plaza at 6:15 PM, traveling through Sheffield, to the Ashley Falls Post Office arriving at 6:43 PM. At 6:55 PM, the bus will depart the Great Barrington Fairgrounds Plaza and arrive at the ITC in Pittsfield at 7:55 PM.

As this new service is meant to be express service between South County and Pittsfield, the traditional flag stop option will not be available at this time.

This is a proposed 6 month trial service ending October 13, 2015.

Specific schedule or route information may be obtained by contacting the operations department at 1-800-292-BRTA extension 1.

February 13, 2015

April 24, 2013

BRTA to service new North Adams Wal-Mart

Effective Monday May 6, 2013 the Berkshire Regional Transit Authority will begin making the following service enhancements to better serve the new Wal-Mart on the Curran Highway scheduled to open on May 8, 2013.

Route 1- Pittsfield to North Adams-Route 1 will be servicing Wal-Mart in both the Northbound and Southbound direction. With the addition of the new stop, Route 1 will now arrive in downtown North Adams 5 minutes later at :45 after the hour. This route will leave Main Street North Adams towards Pittsfield at the same time of :20 after the hour. Arrival and departure times in Pittsfield do not change.

Traveling North from Adams the bus will depart Wal-Mart at :33 after the hour. Traveling South from North Adams the bus will depart at :29 after the hour.

Route 31- North Adams Hospital-This route will now leave Main Street 5 minutes later at :45 after the hour and do the loop to the North Adams Hospital. It will no longer continue down the Curran Highway to the existing Wal-Mart location.

Route 3-Williamstown to North Adams- Leaving 5 minutes earlier at :20 after the hour, this route will now service Curran Highway to the old Wal-Mart. Returning to Main Street North Adams the Williamstown leg will leave 5 minutes later at :30 after. Departure from the Williams Inn does not change, leaving at :55 after, as does the arrival in North Adams at :20 after.

"I want to thank Gary Shepard and the entire BRTA staff for providing these updated options that will provide convenience to both shoppers and workers at the new Walmart," said North Adams Mayor Richard J. Alcombright. "BRTA provides an invaluable service to our greater north Berkshire community and this creative scheduling will benefit many."

The service area has not changed, only a variance in which route performs the service with up to a 5 minute change in time. This change will allow workers and customers access to the new Wal-Mart both earlier and later in the day. BRTA looks forward to servicing the new North Adams Wal-Mart location while providing safe, efficient transporation for the people of Berkshire County.

The new schedules will be available soon. Individuals with questions can contact the BRTA at 413-499-2782 ext 1.

BRTA BUS INFORMATION VIA SMARTPHONE

A FREE smartphone application to access BRTA bus information is now available! Instead of looking down the street for the next available bus, simply use your smartphone.
From the FREE marketplace install the RouteShout application. Using your phone's GPS location, this application will list nearby stops and provides the same next available bus time.

Or from your phone's browser application:

1. Type in: m.routeshout.com
2. Choose RouteShout, then from the transit agency listing at the bottom of the page, locate the Berkshire Regional Transit Authority in Massachusetts
3. From the main menu, choose either route, address, or locate me
4. If you chose route, click on the route number, then your stop, for the next available bus time

You will never have to call the BRTA and ask "Where's my bus"?

January 30, 2012
NEW PARATRANSIT FLEET TO BEGIN SERVICE

The Berkshire Regional Transit Authority (BRTA)'s new fleet of 15 paratransit vehicles will be in service February 1, 2012. For the first time, BRTA will own the mini-buses used to transport people with mobility challenges and disabilities.
BRTA Paratransit Fleet
According to BRTA Administrator Gary Shepard, "Paratransit is an essential service allowing people with mobility challenges to travel where they need to go, whether it's to the doctor, an appointment or to a social event. While the procedure and price point for services remain the same, patrons will ultimately be more comfortable in these brand-new, efficient mini-buses." Each year, there are more than 80,000 requests from over 6,000 people for paratransit service across the Berkshires.

The new mini-buses are clearly identifiable by their BRTA purple color scheme. Drivers will wear similarly styled identification badges to help ensure passengers' familiarity and safety. This new fleet will be owned and maintained by the BRTA, and operated by County Ambulance.

BRTA received these new mini-buses, worth $1.34 million, through a grant from the federal Mobility Assistance Program (MAP). These vehicles are fully accessible and feature a safety camera system. BRTA also seeks to add Mobile Data Terminals and GPS locators for dispatching the vehicles in its final phase of paratransit improvement.

A person's eligibility for public transportation paratransit services will be determined by their mobility and functional ability regarding access to navigate the fixed route service. For ADA travelers, fares are $2.50 per town of travel with a maximum fare of $10.00 for a one-way trip, during days and hours of fixed route bus operation. Non-ADA service is available in member communities 24/7 for $7.50 initially and $2.50 for each additional town with no maximum fare. To reserve a ride, call County Ambulance at 413.499.2527.

SERVICE CHANGES EFFECTIVE MONDAY SEPTEMBER 5, 2011

Comments received during the 30 day public comment period in June 2011 were presented to the BRTA Advisory Board. They maintained the final trip to West Pittsfield's Route 15 and voted to implement all service changes in this link (PDF) on September 5, 2011. Because the BRTA will not operate on Labor Day, the first day of service for these changes will be Tuesday September 6, 2011.

Preview the revised BRTA route schedules, which go into effect on Monday September 5, 2011.
Click on the links below.


Route 1 Schedule (PDF) Route 2 Schedule(PDF)

Route 3 Schedule (PDF) Route 4-11 Schedule(PDF)

Route 5-13 Schedule (PDF)

Route 12-14 Schedule (PDF) Route 15-16 Schedule(PDF)

Route 21 Schedule (PDF) Route 31-33 Schedule(PDF)

Watch for these new and improved bus schedules to arrive shortly with the EFFECTIVE SEPTEMBER 5, 2011 date on the front.